It is best to provide moving companies with as much advance notice as possible. 6 weeks from the actual move date is not too early for a relocation consultant to come to your house or apartment to complete a visual survey of your household goods and provide you with a written estimate, referred to as a Probable Cost of Services or Estimated Cost of Services. This is a non-binding, service we provide to you at no cost. You should try to decide on a moving company at least 4 weeks from your actual move date so you can make sure you get the dates you prefer.
When should I decide on a moving company and book my dates?
We realize that there are a number of factors that may affect your ability to finalize a date. Ideally, we would like to book the dates 3-4 weeks in advance, but we realize that may not always be possible. If a firm date is not available, we suggest you book tentative dates no later than 2-3 weeks prior to the date they would prefer, and then adjust the dates accordingly as things develop.
What happens when a relocation consultant comes to my house?
The relocation consultant will arrive at your home at an agreed upon time to complete a visual survey of your items. Once this is completed, the relocation consultant will calculate the time needed, or (weight for long distance moves), the packing costs, and any other charges you might incur during your moves. He will also explain the insurance options available to you, and answer any other questions you may have.
How is the cost of my move calculated?
If you are moving out of state, the charges are based on the weight of your shipment and the mileage. These are referred to as transportation charges. If yours is a local move, the charges will be based on the number of hours, and the number of men needed to service your move properly. In some cases, we may also offer a Binding or Flat Rate. There are a variety of charges that may appear on your estimate, so feel free to ask the relocation consultant to explain each of these charges to you so you understand them when comparing moving companies. Some of these charges may include packing, crating, valuation or coverage, storage and/or charges for oversized items.
What is an Order for Service?
All movers are required to prepare an Order for Service before they transport your shipment. The Order for Service provides you with a written confirmation of the services that you requested to be performed in conjunction with your shipment. It lists the agreed upon dates for the pickup and delivery of your shipment and the amount of valuation that you requested, along with any special services that you ordered and a place and telephone number where the mover can contact you during the move.
What is a Bill of Lading?
Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with your mover for their transportation. The driver who loads your shipment must give you a copy of the bill of lading.